is there any way i can change the format or the outlay of the notification mail in service desk??

 

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Hi Ankit,

We do have this feature in our backlog here but there's no ETA for when this will be available yet.

Hi ankit,

 

You can use our add on to customize notifications from SD on the cloud. Add-on is available here:

https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview

 

Cheers,

Vladimir

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