is there a way to move an issue but only allow it to move to the open status?

I would like to see if anyone knows of a way when moving issues from one type to another if there is a way to require that that after the move the ticket is in the open status?

 

Thank You

1 answer

1 accepted

Hello,

If you are not a Cloud user and can use ScriptRunner you can implement a Script Listener that will transition the issue back to Open when its type is updated.

That is kinda what I was thinking would come of this question. I am trying to avoid having to write a custom script. 

 

Thank You

You don't need to write a custom script. ScriptRunner has a "Fast track transition" listener that you can use.

https://jamieechlin.atlassian.net/wiki/display/GRV/Built-In+Scripts

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