is it possible to split the permission for resolve and close an issue?

I want to give my customer the option to CLOSE an issue. But if the customer can close, he also can RESOLVE. And I don't want this.

I there a option to split this permission?

So user A dan RESOLVE and CLOSE and user B can only CLOSE?

2 answers

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Thomas Schlegel Community Champion Sep 24, 2013

Hi Juliane,

there are two different permissions for that in your permission schemes: "resolve issues" and "close issues".

You can give A the permission to resolve an issue and B the permission to close an issue and everything is fine.

Look here for more information about permission schemes:



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thank you very much !

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