is it possible to set a custom field options list when changing state value?

with a custom field named state reason of type single select  want to set his options list based on the issue status value:

ex: if state is pending possible choices for state reason are : 3rd Party, Eng info, Customer Info

if state is Closed : Fixed, Duplicate,Rejected

1 answer

Take this with precaution, as my expertise and background is quite scarce.

If I understood correctly, you have gone through the Administration pages and enabled a Custom Field of type Select List (single choice). You expect the options of this select list to be dynamic based upon the ticket status value. Well, that's not possible with that custom field.

Can it be made? Sure, but you will need to develop it by yourself or, if you are lucky, find one in the https://marketplace.atlassian.com/. I think you will be lucky, this one may meet your requirements:

https://marketplace.atlassian.com/plugins/ru.mail.jira.plugins.lf.queryfields/server/overview

Looks like your "scarce" background is a good solid one, you're absolutely spot-on.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

788 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you