is it possible to delete raised request in customer portal screen ??

Seenivasan K October 23, 2024

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Fazila Ashraf
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 23, 2024

Hi @Seenivasan K 

No. Not from the portal view. 

If the customer wants to cancel the request, have a portal available transition to resolve it.

Seenivasan K October 23, 2024

thanks for responding @Fazila Ashraf can you elaborate briefly about this solution.
Also i want to know is it possible to 'decline' raised request in customer portal screen ??

Fazila Ashraf
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 24, 2024
Seenivasan K October 24, 2024

thank u so much @Fazila Ashraf 

Like Fazila Ashraf likes this

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