Hi, I got exact the same issue. I configured outgoing and incoming E-Mail setting in JIRA, so Servicedesk should get the e-mails and make tickets. But the test e-mails to firstname.lastname@example.org are not reaching the servicedesk. But I am testing JIRA with Servciedesk on a local hardware and not in the cloud.
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG