incoming and outgoing email not working

I am having an issue with getting the outgoing and the incoming email working.

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Boris Berenberg Community Champion May 14, 2015

This may be better suited as a support case: https://support.atlassian.com/servicedesk/customer/portal/23/create/185

Hi, I got exact the same issue.  I configured outgoing and incoming E-Mail setting in JIRA, so Servicedesk should get the e-mails and make tickets. But the test e-mails to helpdesk@company.comm are not reaching the servicedesk.  But I am testing JIRA with Servciedesk on a local hardware and not in the cloud.

 

Greetings, Arne

 

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