in incoming mail as a comment, how can we avoid email signature in that comment?

I am using gmail. how can we avoid email signature in the incoming mail comment?

1 answer

1 accepted

Hello, an open request exist in the Atlassian JIRA :
https://jira.atlassian.com/browse/JRA-15129

You can have a look inthis documentation, split regex parameter
http://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

Some plugin could add more option, like JEMH provides body delimiter regexps and allowing signatures to be stripped, etc"
 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 14 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

38 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you