• Community
  • Products
  • Jira
  • Questions
  • in JIRA OnDemand / Cloud, how do I create a read-only custom field that _I_ populate and limit to particular issue type?

in JIRA OnDemand / Cloud, how do I create a read-only custom field that _I_ populate and limit to particular issue type?

I know how to create custom fields. I know how to limit to issue types. However, I do not see a "read only" field that I can populate that would display directions for the user creating the ticket. For example, I'd like to say "Remember to attach a screenshot of the error message," or something similar.

How do I do this?

1 answer

1 vote

Have a look for the "message" fields in the JIRA Toolkit addon.

Thanks for the tip, Nic. I looked and the description says the field is displayed on either an Edit screen or a View screen, depending on the Message Custom Field you select.

I really need "Message Custom Field (for create)" to communicate instructions.

Ah, in this case, the docs are talking about the internals of Jira. Fields on a "view" screen are rendered using one template, and fields on an "edit" screen use another. An "edit" screen is any one where the users enter data - so in Jira UI terms, "edit" translates into "Create screen, Edit screen and any transition screen"

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,181 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot