imported test cases do not show in jira trial version

I'm using JIRA trial version and I've imported test cases using the import utility. The tool says the import was successful, but the test cases are not showing in JIRA.

Any ideas?

1 answer

1 accepted

0 vote

When you say you've imported them, you need to expand on what you've done - JIRA is an issue tracker, not a test case manager, so we need you to explain that you've either used a test-case addon (which one?) or that you're seeing JIRA issues as test-cases.

That will lead on to needing a brief explanation of which "import utility" you have used, and what you're expecting to see.  And what "are not showing in JIRA" needs expanding - can you find them if you search?  Do you know their JIRA ids and can go to them in the UI?  Not there at all?  Were there warnings during import?

Yes, I've used a test-case add on - Zephyr for JIRA

Importer utility was provided in the Zephyr documentation. I downloaded the utility and imported test cases and the got a confirmation that my imports were successful. 

However, when search in Tests module, I don't find any test case being imported. 

There were no ids provided during or after the import process and no warnings were received.

Below is the message from Zephyr Testcase Imported: 

Mon Jun 22 13:11:44 EDT 2015 file:///Users/sangeetha/Downloads/Release 4.1 Test Cases_xls.xls normalization success..!
Mon Jun 22 13:11:44 EDT 2015 Release 4.1 Test Cases_xls.xls imported successfully..!

Let me know what other info is needed.


Ok, good, which importer documentation did you follow, and what did you expect it to do?

I was following import documentation found here

Later found documentation specific to importer, which gave all the details I needed.

Using the documentation, I've successfully imported the test cases!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,183 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot