I'm currently setting up Jira servicedesk.
Does anyone know if and how I can import users from a CSV rather than having to manually create all our existing customers in our other helpdesk system?
Unfortunately, it's not possible to import users using CSV.
However, if you have developers in your team, you can create a script to import using REST API.
In the below documentation, there are more information regarding to use REST API.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs