import projects into JIRA, they don't show up in "View All Projects"

This has to be something super simple . . .

Using an export and attachments from another JIRA instance, I've imported two projects into our dev JIRA instance. I can see both projects when I go into gg-projects (Admin view). However neither of them show up in the View All Projects. And if I search on a known issue item key "ABCD-22" I get no results.

Why can I not see the two newly imported projects?

Thanks,
Karla

3 answers

1 accepted

Accepted Answer
0 votes

Sorry. Forgot to update this ticket. It was a roles problem. My user didn't have the appropriate permissions.

0 votes
Pedro Cora Atlassian Team Jul 09, 2014

Try re-indexing your JIRA to see if you are not able to see them. :)

I should have mentioned that I did try that. I also tried stopping and restarting jira. I'm thinking this has to be roles related. Testing that now . . . will keep this ticket posted. We have a deadline to import a number of projects from another organization before their JIRA is retired. This is not one of the problems I antcipated. :)

0 votes

Hey there,

I would recommend you to try to check the 'Browse Projects' permission for these projects using the Admin Helper plugin. :)

Cheers,

Danilo

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 16, 2018 in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

77 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you