import projects into JIRA, they don't show up in "View All Projects"

This has to be something super simple . . .

Using an export and attachments from another JIRA instance, I've imported two projects into our dev JIRA instance. I can see both projects when I go into gg-projects (Admin view). However neither of them show up in the View All Projects. And if I search on a known issue item key "ABCD-22" I get no results.

Why can I not see the two newly imported projects?


3 answers

1 accepted

0 votes
Accepted answer

Sorry. Forgot to update this ticket. It was a roles problem. My user didn't have the appropriate permissions.

0 votes
Pedro Cora Atlassian Team Jul 09, 2014

Try re-indexing your JIRA to see if you are not able to see them. :)

I should have mentioned that I did try that. I also tried stopping and restarting jira. I'm thinking this has to be roles related. Testing that now . . . will keep this ticket posted. We have a deadline to import a number of projects from another organization before their JIRA is retired. This is not one of the problems I antcipated. :)

0 votes

Hey there,

I would recommend you to try to check the 'Browse Projects' permission for these projects using the Admin Helper plugin. :)



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,084 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you