import projects into JIRA, they don't show up in "View All Projects"

This has to be something super simple . . .

Using an export and attachments from another JIRA instance, I've imported two projects into our dev JIRA instance. I can see both projects when I go into gg-projects (Admin view). However neither of them show up in the View All Projects. And if I search on a known issue item key "ABCD-22" I get no results.

Why can I not see the two newly imported projects?

Thanks,
Karla

3 answers

1 accepted

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Sorry. Forgot to update this ticket. It was a roles problem. My user didn't have the appropriate permissions.

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Pedro Cora Atlassian Team Jul 09, 2014

Try re-indexing your JIRA to see if you are not able to see them. :)

I should have mentioned that I did try that. I also tried stopping and restarting jira. I'm thinking this has to be roles related. Testing that now . . . will keep this ticket posted. We have a deadline to import a number of projects from another organization before their JIRA is retired. This is not one of the problems I antcipated. :)

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Hey there,

I would recommend you to try to check the 'Browse Projects' permission for these projects using the Admin Helper plugin. :)

Cheers,

Danilo

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