every time I import the JIRA ondemand seems to crashes and asks me to login again.
Eventually someone must rest something as it goes back to a blank JIRA instance.
It looks as there is actually a problem with the import. My suggestion would be to open a request on https://support.atlassian.com so that our Support team can take a deeper look into it (please also attach the logs from your JIRA server instance if you can).
My only advice right now would be to try to log in using the 'sysadmin'/'sysadmin' account that is created by default when you import the backup from Cloud into Server.
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