import data from JIRA 6.0-OD-06 to JIRA 5.2 standalone

[Alexandr Kozyura]

Hello dear Atlassians Support!

I try import data from JIRA 6.0-OD-06 backup to JIRA 5.2 standalone to to JIRA 5.2 standalone. Import stoped 20% and have error "You are attempting to import data from JIRA 6.0-OD-06 which is a more recent version than this version. Some features that you may have used before will not be available in this version of JIRA. Click here to acknowledge this error and proceed anyway." what method to import the difference in versions?

Sincerely,

Alexandr

[Nic Brough -Adaptavist- · Accepted solution]

Click yes. It'll still import, you'll just lose some feature that 6 has and 5 doesn't.

[Alexandr Kozyura]

I can't Click yes. No button Yes. Return to error page.

Pease help.

Sincerely,

Alexandr

[Alexandr Kozyura]

Dear Nic, Current jira instance installed escore.jira.com, I can obtain a license for the export of 5.2 standalone?

Sincerely,

Alexandr

[Nic Brough -Adaptavist-]

You have not given it a valid licence key - that's what the red text is telling you

[Abdulrazaq Mohammed Ali Omar]

You'll need to get a different license for stand alone JIRA from your my.atlassian.com

[Dave]

Hi Alexandr,

You will need your evaluation license key from your My Atlassian account, as well as insure that you are doing the import during the installation process, and not after, as per these instructions.

Thanks,

-dave

[Alexandr Kozyura]

Dear Deva!

I completed the installation of JIRA and plugin, and try import from backup

Sincerelly,

Alexandr

[Dave]

Hi Alexandr,

Have you already completed the installation of JIRA, or are you importing your data during the installation process?

Best,

-dave

[Alexandr Kozyura]

Dear Deva!

i insert license key (JIRA (Unlimited Users): Evaluation )in the field License (if required) from https://my.atlassian.com/product and getting repeat error,

where the error of my actions?

Sincerelly,

Alexandr

[Dave]

Hi Alexandr,

If you refer to the instructions I posted above, you can see that you have to do the import during the installation, not after. You will need to remove the existing installation and database and re-install, importing your data during the install process.

Thanks,

-dave

[Alexandr Kozyura]

Thank you dear Dave!

I reinstall and import during process.

Sincerelly,

Alexandr

[Alexandr Kozyura]

Dear DaveI!

I remove existing installation jira 5.2.7 and database (mysql) run re-installation. Run the import data during the installation progress but import stop to 20% (atlassian-jira.log) and have screen error. screenshot attachments.

Please help complete import data from Jira Studio.

Sincerelly,

Alexandr

Alexandr

[Alexandr Kozyura]

error import

[Nic Brough -Adaptavist-]

Once it has parsed the xml, it needs some time to import it.

Could you tell us roughly how big your data is (broadly - number of issues and if you've got a lot of custom fields, say over 50?), and how long the partial import is taking (e.g. it takes 10 minutes to get to 20% and then seems to stop)

[Alexandr Kozyura]

Dear Nic!

Backup from Jira Studio zip file JIRA-backup-20130222.zip - 19Mb, internal entities.xml -29Mb, activeobjects.xml - 1.9 Mb, folder data - 29 Mb.

75 Users, time from start to error page 3 sec.

Sincerelly,

Alexandr (atlassian-jira.log)

[Nic Brough -Adaptavist-]

Ok. But I don't see any error page here. I can see the import, the log file, and a warning page asking you for information. There's no error page.

[Alexandr Kozyura]

Thanks you Nic!

After button Import display screen progress import and return to import page.

After 5 attempt import start runing progress bar and Complete!!!!

Sincerelly,

Alexandr