if two subtasks have same assignee the second and subsequent tasks do not show

hello there,

we trying to understand why, if we have a user who has two or more two subtasks assigned - the second and all subsequent sub-tasks do not show in a filter.
When we click on the system filter "Assigned to me" it does not show either.

If we create a Filter as such
project = "Projectname" and status in (Approved) and "Groupname" = "certaingroup" and assignee = username

it does NOT work - BUT,

       if we do the Filter

project = "Projectname" and status in (Approved) and "Groupname" = "certaingroup" and assignee != username

then it DOES  work -

 basically searching for all subtasks where the user is not equal to the user we are looking for  - then it works - this is bizarre and very contradictory


can you please advise how to get it working




1 answer

0 vote
Timothy Chin Community Champion Jul 06, 2015

Are you sure that the Assignee for both issues are the exact same username?

1000% sure - positive!

we can actually replicate this for several usernames! so I am 100% sure , because I checked and two other people have double checked this and get the same result - we all cannot produce a filter which can show us the desired result.

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