if the license is expired already on 31 Oct2023, if renew will it date back from 1 Nov 2023?

esecurity-support_hkbn_com_hk April 9, 2024

if the license is expired already on 31 Oct 2023, if we currently renew for 1 year,, if renew will it count date back from 1 Nov 2023 to Oct 31 2024?

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Pavel Junek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 10, 2024

Hi @esecurity-support_hkbn_com_hk,

Welcome to Atlassian Community!

If you have an expired Jira "Server" edition license, it is no longer possible to renew it - Atlassian has discontinued support for Server products as of 15.2.2024.
To continue support, you must purchase a new "Data Center" license or migrate to Atlassian Cloud.

Pavel

esecurity-support_hkbn_com_hk April 10, 2024

hi i am asking Atlassian,

 

if we provide the expired server license and plugins, if they can provide a quotation of Data Center version with discount?

 

 

 

Pavel Junek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 10, 2024

But here you are on a community site. If you want to ask atlassian, you have to go to their support - https://support.atlassian.com/. Here is place, where Atlassian users help each other, here is not Atlassian support.

esecurity-support_hkbn_com_hk April 10, 2024

before we have already created a support ticket there.. thx

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