i want to hide share and view funtionality in my ontrak

3 answers

0 votes

I don't know what Ontrak is, or what part of Jira your screenshot is from. Could you explain further please?

when I open any ontrak ticket i get this two options

Share function: I can email the ticket.

View: i can view the ontrak ticket in word, xml or printable format

To disable it globally, you can go to Administration > Plugins >> Plugins > Manage My Plugins > System Plugins > Show System Plugins > Atlassian JIRA - Plugins - Share Content Component.

check this

https://answers.atlassian.com/questions/78169/how-to-hide-share-button

same way you can disable view function under following plugin

Administration > Plugins >> Plugins > Manage My Plugins > System Plugins > Show System Plugins >Issue Views Plugin

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,096 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot