i need jira to notify user in custom field as that custom field is populated with the user

i have a delegate step in my workflow that puts a user name in a custom field. How do i get notification to that user when that is updated? Currently i have that custom field as notification on issue updated but it seems like JIRA wont send updates to that user AFTER the field has been stored in the issue.

1 answer

  1. Add a custom event to your system, https://confluence.atlassian.com/jira/adding-a-custom-event-185729657.html 
  2. Change your notification schema that notified people specified in a custom field when that event is fired. https://confluence.atlassian.com/jira/creating-a-notification-scheme-185729542.html
  3. In you workflow post function fire the custom event you have created. https://confluence.atlassian.com/jira/adding-a-custom-event-185729657.html#Addingacustomevent-Configuringapostfunctiontofirethecustomevent

Thanks for a very helpful description! Bu I think my problem here is that the custom field is filled during the transition. It seems like it looks to JIRA like the custom field is empty at the time when the event is fired(?)

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