We have added participants by gmail. The first time we tried to assigned the task, it was full member. But when we go for the 2nd time to add assignee, the member does not appear on the list we have added before. Let me know how to solve it ASAP
Hi @CDO Admin ,
Welcome to community
For JSM Please check this article
-https://confluence.atlassian.com/jirakb/unable-to-add-invite-a-customer-in-jira-service-management-jsm-1402667858.html
For Jira software
- Please make sure the user have the jira license
- The user must have Browse Projects,Assignable User permission
- The person who is trying to assign the user must have Browse users and groups global permission and Assign Issues
Thank You,
Prachi
Hello @CDO Admin
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