Hi, yes outgoing mails are active and my problem is that i am the admin and cannot access my account please help
As you are on a Cloud instance you should contact Atlassian support for checking your account: http://support.atlassian.com/
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Hi Justin
Are you sure outgoing mails are enabled in your JIRA instance? Do you get oher kinds of notifications from JIRA?
You can also ask an admin to change your password
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