i cannot setup ldap

 

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A ton of details are missing to even be able to start helping you, so here we go:

  • Is it JIRA (standalone) or cloud (to labeled both)?
  • If Standalone, what errors are you getting while testing a user
  • If standalone, what errors do you see in the logs.
  • If cloud, is you LDAP server available from internet?
  • If cloud, what error do you see when test authenticating?
  • Who's LDAP interpretation is it? (openldap, Active directory, .......)

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