hundreds of feature requests to structure and report in Jira


I have more than 100 feature requests which span from usability to specific verticals asking for support of their unique use cases from about 60 customers. I would like to structure and run reports as to:

  • which requests are asked by the most customers
  • show all requests by customer x
  • show all requests by customer x and y
  • sort all requests by # of customers that asked for them
  • have a table of all the feature requests and all the customers as rows

I currently employ use labels with Epics being customers and using then excel export to get the table, but then I loose customer names and need to reassign customer names manually again. 

Any one has better done this to structure customer needs and requests?



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