It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

how to use date criteria in advance search

Hi Am trying to search the tickets with specific date range.

example, searching for a ticket which has due date winthin next 3 days 

or tickets where 3 days are passed after due date.

if I use criteria like "due date" > 3d or "due date" <= 3d // etc.

I do get results but these are not accurate.

I get all tickets having due date in past or in future.

please guide with search criteria. 

1 answer

0 votes
Jack Community Leader Nov 24, 2019

see what this yields

Resolution is Empty and Duedate >= -3d and duedate <= 3d

note, this assumes you are diligently setting the Resolution when marking issues done.

Thank you for response.

with "-3d" still I get tickets which has due dates in May or April.

I want to search tickets only in last 3 days where I have missed the delivery date.

Jack Community Leader Nov 25, 2019

Resolution is Empty and Duedate >= -3d and duedate <= startOfDay(-1)

If you run the above today (Nov 25th) you should receive issues due on 22nd, 23rd, 24th. Play w/ the numbers to get precisely what you are looking for.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you