how to sync Resolution field with TFS Resolved Reason

Tummala December 8, 2014

I am able to sync Resolved reason field from TFS to JIRA .

I am unable to sync Resolution to resolved reason in TFS? Any advise

2 answers

0 votes
Yağmur Hüsem April 8, 2015

Hi Tummala,

We recently released a plug-in that synchronized for JIRA. You can select which system or custom fields will be transferred from the remote issue. I think Sync for JIRA plug-in will solve your problem:

https://marketplace.atlassian.com/plugins/com.obss.plugin.jira-sync

Thank you for your interest in OBSS Atlassian Platinum Partner 

0 votes
Nic Brough -Adaptavist-
Community Leader
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December 8, 2014

What are you using to do the "sync"?  What does the documentation for that say?

Also, "Resolved reason" is a custom field, possibly plain text, whereas "Resolution" is a system drop-down field.  It may be that the fields are incompatible

Tummala December 8, 2014

TFS4jira Sync...I did add the fields from resolution and mapped the fields using Sync tool

Resolution -->Resolved Reason

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 8, 2014

Ok, so now what does "unable to sync" mean? What errors do you get?

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