how to set custom author while adding comment

RAHUL DESHMUKH September 8, 2016
 

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Nic Brough -Adaptavist-
Community Leader
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September 8, 2016

You don't.   The point of a tracker is that it tracks who entered a comment.  If an agent is doing it, then it's based on a call or email from a client (who should be encouraged to use the portal) and they should say that in the comment.

RAHUL DESHMUKH September 8, 2016

The problem is ,I need to pass my application's username to JIRA while adding a comment

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 8, 2016

Same point - it's logging the agent who actually makes the comment because that's what it's for.

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