how to remove unwanted email attachments in email handler

Daniel Fritzsche December 30, 2015

Emails sent to our support address are imported and tickets are created and updated. But with each email response the small attachments like logo, bullet points and pictures of priority and tasks are added to the ticket as an attachment.

How can I ignore attachments smaller than 10 kb in the email handler import.

best regards

Daniel

1 answer

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Eric Immerman July 29, 2016

We have this same problem.  Looking for solutions.  Anybody have anything?

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