how to prevent post function from sending extra email

JIRA - 6.3.1

Script Runner plugin - 3.0.7

I've got a Scripted Post Function that adds a Comment to the issue as it is Resolved. This works fine but it causes multiple emails, one for the Comment (as an update) and then the Resolution of the issue.

Is there anyway to have the Comment added as part of the Resolution transition?

I based my script off of an example from the Script Runner page and I only modified adding the Reporter to the comment content.  Here is the code:

import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.comments.CommentManager
import com.opensymphony.workflow.WorkflowContext
import org.apache.log4j.Category

 
String currentUser=((WorkflowContext)transientVars.get("context")).getCaller(); 
String reporterUser = issue.getReporter().getDisplayName() 
commmgr=(CommentManager)ComponentManager.getComponentInstanceOfType(CommentManager.class) 
commmgr.create(issue, currentUser, reporterUser +", this issue has been resolved. Please verify work is completed and then CLOSE the issue.", true)
issue.store()

 

This works as I said but it just sends that extra email.

 

Thanks,

Jon 

 

1 answer

1 accepted

This widget could not be displayed.

Pass "false" instead of "true" in the last argument of "create" method.

commmgr.create(issue, currentUser, reporterUser +", this issue has been resolved. Please verify work is completed and then CLOSE the issue.", false)

The last argument determines whether to raise an event for the new comment or not.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

233 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you