unfortunately we have a lot of clients that insist on using Outlook with pretty html mails including company logos etc. in their mail signature.
These images get added to the Jira issue as attachments, is there a way to configure the mail handler to not add these images to the issue ?
Unfortunately this is not possible OOTB in JIRA.. There is a JIRA issue created but it seems like it do not have much progress on it. Feel free to vote on it.
If you want to use external plugins try out JEMH. You need to paid for that plugin, but as I know it is having that kind of functionality to block some filenames. If you have more questions about this software please contact @Andy Brook
I hope that helps.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot