Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

how to prevent comments not to push back to salesforce through webhook

how to prevent comments not to push back to salesforce through webhook

 

1. It should allow to push comment through webhook when comment is created in JIRA

2. But When comment synced from salesforce to jira, its should not sync back to salesforce

 

any idea please

1 answer

Hello Rajesh,

I'd like to know if you're using ServiceRockets Jira Salesforce Connector and would like to implement those two requirements using our app?

Thanks in advance for the clarification.

Juan

sorry Juan, I am not using ServiceRoacket, am directly connecting through rest api

@Juan Recabarren [ServiceRocket]I'm having the same problem using Salesforce Connector, how can this be solved? Thanks

Hi @Giulia Meniconzi to be able to help can you please let us know if you're currently using Jira Cloud or the Server version? Also I'd like to request you create a support ticket in our portal: https://atlassian.servicerocket.com/  

Thank you,

Pablo

Hi @Giulia Meniconzi,

I'd like to request you create a new support ticket in our support portal and a support representative will further help with your issue: https://servicerocket-apps.atlassian.net/servicedesk/customer/portal/1/group/1/create/1

Also please let us know if you're currently using Jira Cloud edition or Jira Server one (if it's Jira Server please specify if you're using the Salesforce Connector or the Classic Salesforce Connector).

Thanks

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you