I am commenting on a ticket via Jelly and want to address the assignee/reporter at start. How can I achieve it?
I tried various OPTIONS in comment
<JiraJelly xmlns:jira="jelly:com.atlassian.jira.jelly.JiraTagLib"> <jira:AddComment comment=" OPTIONS : Issue comment" issue-key="ABC-1" /> </JiraJelly>
OPTIONS i tried
But nothing worked.
it comments only : Issue comment
i think you need to hot code the user name, try with this
<JiraJelly xmlns:jira="jelly:com.atlassian.jira.jelly.JiraTagLib"> <jira:AddComment comment="Issue comment" issue-key="ABC-1" commenter="prasad" /> </JiraJelly>
Sorry bu you got me wrong.. I am trying to add the name of reporter or assignee to the comment automatically via Jelly.
e.g. When you receive any comment about the open support ticket from Atlassian robot, your name is addressed in that comment. If any one know how they are achieving it?
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i don't think it is possible!!!
you have to pass user name!
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you can submit feture request at http://support.atlassian.com/
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It is something similar I am looking for as atlassian emailing users on auto freezing or closing
Hi USERNAME,
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...
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