how to find Db information in Jira cloud



How do i get Db info for JIRA cloud. I see the below documentation

but troubleshooting an support link is not active.

I am the administrator. am i missing something ?



1 answer

1 votes

Your access in cloud is limited. I doubt that you'll get access to the database. You can do an export of the instance and set it up on your own instance though. 

Why do you need access to the db? Maybe there are alternative ways. 

I just wanted to know what type of Db we are using in cloud instance. which Db type was used to setup the JIRA cloud instance

It's irrelevant to you, as you have no access to it.  I'm curious to know why you're asking, as I can't think of any use for the information.

But it is PostGreSQL.


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,856 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot