how to filter requests listed under "My requests" based on project or request type?

If a user is a Customer for more than one JSD project, then he/she sees all his/her requests under "my requests", that's quite confusing. Is it possible to filter the requests by project? A solution may be also filtering the requests by request type.

1 answer

1 accepted

Hi Davide, 

Unfortunately it's not possible to have those configs on Customer Portal. We have already created a feature request regarding this matter: https://jira.atlassian.com/browse/JSD-1663

Please feel free to add your comments and vote for it to make it more noticeable to our developers. Also refer to Implementation of New Feature Policy for more information on Atlassian's approach to the development of these improvements.

Now, we just wait to see what the dev thinks. smile

Cheers!

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

171 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you