If a user is a Customer for more than one JSD project, then he/she sees all his/her requests under "my requests", that's quite confusing. Is it possible to filter the requests by project? A solution may be also filtering the requests by request type.
Unfortunately it's not possible to have those configs on Customer Portal. We have already created a feature request regarding this matter: https://jira.atlassian.com/browse/JSD-1663
Please feel free to add your comments and vote for it to make it more noticeable to our developers. Also refer to Implementation of New Feature Policy for more information on Atlassian's approach to the development of these improvements.
Now, we just wait to see what the dev thinks.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG