how to disable JIRA backup service when starting the JIRA service ?

my jira version is 4.4.1 ,on Windows Server 2008 R2 Enterprise 64 bit ,its physical configuration is as follows,

CPU:Intel(R) Xeon(R) E5520 @2.27GHz 2.26GHz

RAM: 12GB

and has allocate Xmx 1024m to JVM.

1. each time i start JIRA, its xml backup service will be started,and begin to backup. then jira works very slowly, and always lead to " java.lang.OutOfMemoryError ". so in this situation, it will be very difficult to start jira.

2. i have to try several times to "start" jira .

3. on the other hand, i also set "Backup Service" to 1440(mins) under [System]->[Services] . i.e. i want to auto backup jira every day.

4. so is it possible to just disable JIRA backup service when start jira service.and enable the everyday's auto backup service ?

3 answers

2 votes
Daryl Chuah Atlassian Team Apr 01, 2013

Hi Fabby

I guess you have bump in to this situation : OutOfMemory Error or Poor Performance due to XML Backup

Please try the suggested resolution which could possibly address your issues.

Hope it helps

Cheers :)

thanks DaryI

to be on the safe side,i both use a native database tool and XML bakckup as a backup strategy

Are u running JIRA on linux or windows?

What is the memory configurations? Alocate to JIRA?

Windows Server 2008 R2 Enterprise 64 bit ,its physical configuration is as follows,

CPU:Intel(R) Xeon(R) E5520 @2.27GHz 2.26GHz

RAM: 12GB

and has allocate Xmx 1024m to JVM.

Daryl is correct. you have to increase memory for heap and JVM.

I just upgraded from JIRA 6.1.7 to 6.3.15 yesterday, and it seems that the backup service has been disabled on startup.  It now appears to run on a strict schedule based on the interval you set.  Mine runs every 120 minutes, so I have backups for 6:09, 8:09, 10:09, etc.  I even restarted the system in between, and it appears to remember the last backup and when the next one should run.

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