how we can modify the re-assigned ticket email content should include the issue-type, only we will get the issue type in email while creating new ticket,
Could you please help us to how to customize email content when issue re-assigned to some other user. it should include the issue-type
Hi Nic, i didn't fin the reassigned template file, we have below list of files
[root@vdev-jira html]# ls
contactadministrator.vm issuecommented.vm issueworklogdeleted.vm
emailfromadmintext.vm issuecreated.vm issueworklogged.vm
emailfromadmin.vm issuedeleted.vm issueworklogupdated.vm
filtersubscription.vm issuegenericevent.vm issueworkstarted.vm
forgotpassword.vm issuementioned.vm issueworkstopped.vm
forgotusernames.vm issuemoved.vm usercreated-nopassword.vm
includes issuenotify.vm usercreated.vm
issueassigned.vm issuereopened.vm usersignup.vm
i have tried with create new file based on issueassigned.vm but it didn't work for me, if it possible can you share the .vm file content with me.
After re-starting the JIRA it's working fine but i have edited template in
in line number 15 changed <template>issueassigned.vm</template> to <template>assigned.vm</template> ,
if i am comment exiting one, i am not getting any email.
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