how to create issue and assign via email

When creating a new issue via email are there a set of keywords based on fields I can populate?  For example, if I send an email with an attachment and text in the body, what do I need to do so that it is assigned to a particular person instead of just sitting in my project unassigned?

2 answers

Hi Tim,

When setting the Mail Handlers, there is a check box (CC Assignee) f it is selected the cc user will be the assignee




Hi Tim,


Email This Issue addon can initialize issue fields (including Assignee) based on email content, sender or recipient.

See details here:



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