Hi Diane,
Not sure if you still need this, but to create the pre-defined approver list do the following:
Thanks,
Marie
Another way, which may get the same result is to create an automation / customer rule
Cheers,
Mark
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Hi Lorenzo
Thanks but doesn't quite explain what I am trying to do. I have a workflow with an approval stage. I have set it to accept 1 approval, but would like to preconfigure a list of approvers so that the all of the listed approves get an email and any one of them can approve or decline.
I have not been able to do this. If I click the edit buttion on the queued requests, there is an approver box which is empty. The agent can use the "user-picker" to add one or more approves, which then alerts those people when the agent updates. I had hoped I could just pre-populate the list of approvers.
I hope that makes sense.
Diane
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Hi @Diane Swan
Were you able to solve this situation? Can you share the way in which it was resolved?
Thanks!
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