how to copy all attachments in parent issue to Sub-task?

Helpdesk Team September 11, 2016

Hi,

I have a workflow where  a file is attached to the issue. We created also three subtasks and I would like copy a file  attached in the parent case  to the subtasks. How can I do that?

to be more clear: I don`t know how to copy a file from one ticket to another

Any help would be appreciated.

1 answer

1 vote
noamdah
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September 11, 2016

This can be done by using this add-on.

Helpdesk Team September 12, 2016

Thanks a lot Noam. We have it! But, I can`t achieve the right code for doing it

noamdah
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September 12, 2016

Check out the attachment manager for the attachmentManager.copyAttachment function.

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