I use wondering is it possible to add a field to the open issues screen so it will be mandatory so the issue will not be able to close without it.
I have added it to the edit item screen and it has a red asterisk near it but but the issue can still be closed without it
If you go in the field / screen configuration page of the project, does that field says "Required"?
Our documentation gives a good insight in how to configure these things: https://confluence.atlassian.com/display/JIRA/Configuring+Fields+and+Screens
If you've set it mandatory, then you have to place a value in it. You can't get to "issue can be closed without it", the field has to be there to create the issue, edit won't let you commit without it, and you won't be able to complete any transitions without it either.
What you have described you have can't happen. So you must have done something else.
is it possible?
currently the field is mandatory in the edit issue screen and default value is none. when I try to update the edit issue screen without filling the field I get a prompt that I need to fill it.
if I press cancel without saving I can close the issue from the open issues without filling that field in the edit issue.
is it possible to add it as a mandatory field in the open issues field?
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