I am really the first experience with jira. I would like to ask for help on this issue. I want to make sure that when I close a ticket, a certain type of ticket that I decide early, but this ticket is automatically cloned due date with increased value, in days, that I can decide, for example 30 days. I'm reading the documentation on Adding a post function to transition but maybe a small practical example would help me a lot.
Without knowing exactly which version of JIRA you're using. I'm using 5.2.
Go to the workflow edit page where you can see all your states and transitions in a graph.
Hover over the transition I want to put a post function on, I'll see the name/tag and there will be a gear in the bubble, click on that gear.
See "View Conditions, View Validators, View Post Functions, ...". Click on View Post Functions
I see 5 post functions by default on my transitions. You can Add new ones via click on "Add" near the top of this window. Select your function and options.
You can also Edit existing functions, move them up/down, or delete them.
Save your changed workflow afterward. Seriously consider backing up your old workflow to a different name.
Lot of practical examples available, just install script runner plugin
I'm not sure I understand the requirement. I get as far as "when I close an issue", but then I'm a bit stuck
What do you mean by "a certain type that I decide early" - do you mean you only want to do this process for (say) "bugs"?
In the next bit, you say "this issue automatically cloned two dates with increased value" - do you reall mean "cloned"? Or "closed"? And the two values - do you always want to increase them by the same amount, or should the user choose a value? Or do you just want to force them to change them by at least that amount?
Most of this is possible with post-functions, but I'm not 100% as I don't understand the requirement.
You just had to confirm you meant cloning.
You'll need to find/write post-functions that can create new issues in the current project and take their creation data from the current issue.
It sounds like your data fields will need some processing as well, to add numbers to what you take from the current issue
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG