how do you configure a system field in jira? Edited

Hi, I've been asked to add another option in the Labels field drop down but since it is a system field, I'm not sure how/if I can do that. I did type it in the field and it accepted it but didn't add it to the drop down. I then created another ticket and when I started typing the new item, it autopopulated which is good. But we were hoping to add it to the drop down. Thanks.

2 answers

1 vote

The drop down list is based on if the label has been used on other issues or not and popularity. You cannot manually edit the drop down list for it.

Ok, thank you for your reply!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,305 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot