I'm attempting to create a report that shows time to resolution for service desk tickets (between the statuses of Open and Resolved) for a certain time period. Any ideas on how to best do this?
Hi Erin, maybe you want to check this kb for Created vc Resolved issues Report
Or maybe this one:
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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