how do I change what a group can do?

Samantha Lockwood
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November 5, 2024

My Jira Cloud instance was set up with a few different groups:

  • Administrators - 
  • Jira Software users - Can do basic things 
  • Project Admins - Can create sprints but not releases
  • Site Admins - can approve/add user access, change Jira configuration (wokflows, fields, etc)
  • Jira Admins - can approve/add user access, change jira configuration (workflows, fields, etc)

My questions are- 

  1. how do I see exactly what each group has the ability to do?
  2. How do I change the Project Admin group to be able to create releases without giving out all the other access (we had a problem where someone started creating new fields that impacted EVERYONE's project)

I referenced this article and it did not help because when I go to Admin.Atlassian.com and I select directory I have no groups...  only domain and managed accounts.
Everywhere else I searched told me how to change a user's groups.  I know how to do that already.

2 answers

1 vote
Tomislav Tobijas _Koios_
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November 5, 2024

Hi @Samantha Lockwood ,

On addition to what Marc said, regarding the following:

I referenced this article and it did not help because when I go to Admin.Atlassian.com and I select directory I have no groups...  only domain and managed accounts.

This probably means the Organization is still on 'old user management' (centralized user management has Users and Groups tabs listed on Directory page).
In that case, what is described in the following section of the same page should apply, but note that these are only the default groups.

On the matter of groups, you could navigate to Products > *select site > Product access and here see which user group has product access and which does have product administration access.2024-11-05_21-58-03.png

But here we're talking only about product access. If you wish to know which user or group has permission to which project for example, then you would probably look in Jira administration > Permission schemes (and this is only for company-managed projects as Marc mentioned). Project Admins is probably a custom group as it's definitely not a default one.

Hope this helps.

Cheers,
Tom

1 vote
Marc - Devoteam
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November 5, 2024

Hi @Samantha Lockwood 

Welcome to the community.

Releases can be made by users in a Jira project who are assigned the role administrator ( this is default) on a project.

You don't ned to create groups in admin.atlassian.com

See this article on permissions in Jira, https://www.atlassian.com/software/jira/guides/permissions/overview#what-are-permissions-and-permission-schemes 

This is all related to company managed project types.

Team managed projects behave differently

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