how do I backup on demand jira?

I can't find the option "Import Export" described in your documentation to create a backup copy of Jira.

I only have "Import" option.

Where/How do I export Jira ondemand? I need to export it and import it into my local instance we are installing.

1 answer

That is exactly my problem. documentation indicates to go to this option:

JIRA-only site, go to Administration > System > Import & Export > Backup manager

But that option is not available in my ondemand instance!

It is not in the same section as "JIRA Import". If you are an admin, see further down under

Import & Export...

Thanks Jobin, but that menu option is not visible on my ondemand instance.

I just found this is a known bug/issue. Anyway, I was able to access typing the url directly.

https://<mydomain>.atlassian.net/plugins/servlet/ondemandbackupmanager/admin

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,483 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you