how do I backup on demand jira?

Eduardo Rodriguez July 19, 2012

I can't find the option "Import Export" described in your documentation to create a backup copy of Jira.

I only have "Import" option.

Where/How do I export Jira ondemand? I need to export it and import it into my local instance we are installing.

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Jobin Kuruvilla [Adaptavist]
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July 19, 2012
Eduardo Rodriguez July 19, 2012

That is exactly my problem. documentation indicates to go to this option:

JIRA-only site, go to Administration > System > Import & Export > Backup manager

But that option is not available in my ondemand instance!

Jobin Kuruvilla [Adaptavist]
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July 19, 2012

It is not in the same section as "JIRA Import". If you are an admin, see further down under

Import & Export...
Eduardo Rodriguez July 19, 2012

Thanks Jobin, but that menu option is not visible on my ondemand instance.

I just found this is a known bug/issue. Anyway, I was able to access typing the url directly.

https://<mydomain>.atlassian.net/plugins/servlet/ondemandbackupmanager/admin

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