If you look for and in dbconfig.xml you will see hostname, username and password for the database, then select the right client and simply connect.
You need to have a DB client installed and, using db user/password in your dbconfig.xml file, access db. Then you can go ahead with instruction of the follwing article https://confluence.atlassian.com/jirakb/unlock-a-locked-jira-software-custom-field-779158866.html
Fabio
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Hi,
you need to install a DB client depending on your DB (PgAdmin for PostgreSQL, MySQL-Front for MySQL, etc.) and connect to your DB.
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