how could i change language for request menu becouse i have only half of it translated

1 answer

Hi Krzysztof,

Have you tried to use Translations for JSD? Here you can find documentation:

Best Regards,


Thank you for your answer. It looks that i don't have that addon. Is it possible to translate that menu by myself like in the documenations is said without that addon? becouse i can't find that option.

Best regards,

To aproxmiate the problem i attach picture with the underlined words i want to translate.underlined.jpg

Ok, This should be translated without plugin Translations for JSD. Have you installed language pack for JIRA Service Desk. About 30% of JSD has been translated to polish. If you need to translate more you can do this own in translation panel on

Here you can find polish language pack for JSD:



Pozdrowienia z Wrocławia

Hello again, I have another problem. How to change request to solved (In window 1 underlined place) as an administrator? It is the problem because in customer service desk menu closed requests can be seen in view with open requests(Window 2).proiblem.jpg

PS. Kraków pozdrawia Wrocław


Probably your filter called "Otwarte zgłoszenia" are searching for issues where resulution is empty (unresolved - nierozwiązane). Why don't you add to transition "close" post-function which update issue field, which will populate resolution with "fixed" or "done"? This solves this problem.


Best Regards

Thank you for your quick answer. Where is the option where i can change it? I'm keep looking but i can't find it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,304 views 12 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you