how can i send the transition of a workflow as a button in an email?

[KartikA]

Hi there,

I am using JEMH and I want to send the transition ("approved" and "rejected") in an email . In response once he approves or rejects it through email there should be a change in the status of the workflow.

Is it possible?

Thanks in advance

[GabrielleJ · Accepted solution]

If I understand your requirements clearly, you wanted an email that contains 2 options (your approve and rejected transition) that a user just needs to click (so the buttons here will need to POST to the JIRA REST API for updating an issue together with the user's JIRA account with password and project ID).

Based on this, you will need to do some coding and customized emails and it's not available natively in JEMH. I believe you can only do 1 transition at a time

Reference: https://thepluginpeople.atlassian.net/wiki/display/JEMHC/Issue+workflow+transition+by+email

[KartikA]

Thanks for your response. Does the reference link you sent work other way around. When the user sends @workflow=approved. Will this change the status in the workflow?

Thanks

[KartikA]

The Reference has helped me in sending the Email to the user and change the status. Thanks a lot. Can you please explain me how to use the JIRA REST API's on using the buttons for a particular email so that once the user clicks approve or reject button the issue is updated

Thanks in advance

[GabrielleJ]

Read on how to update an issue via the JIRA REST API here

https://docs.atlassian.com/jira/REST/latest/