how can i revert my billing plan with previous billing plan

I have plan with 10 users . for testing purposes i added more 2 users. again deactivated that extra 2 user. can i get my extra cost revert back on my account. Please revert my extra 50$ on my accounts.

1 answer

0 vote

Raise a request on support.atlassian.com

But, if you have not been charged yet then you will automatically be dropped down a tier if you don't have the usage levels to justify that tier.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,254 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot