how can i get the user from an external database and make it as asegnee

taher shili July 12, 2017

Hello ,

i need to connect to an external database and get the name of users based in sql requet " Select name from users where product = " CONdition" ,

 

NB : the value of the condition is an custom field value and i'm using mysql

 

1 answer

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Nic Brough -Adaptavist-
Community Leader
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July 12, 2017

You'll need to code to do that.  Do you have any scripting add-ons installed,or do you prefer to write your own add-on?

taher shili July 12, 2017

using script runner ... i just know how to connect with an external database ... but i must get the custom field value and inject it in the sql requet 
so how can i do it ?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 14, 2017

You should be able to use the following to fetch a custom field value ( as a simple string you can drop into the SQL as needed)

def theValue = issue.getCustomFieldValue( customFieldManager.getCustomFieldObjectByName( "Field name" ) );

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