how can i assign issues to a customer?

Dominique Duhayon August 10, 2016
 

1 answer

1 vote
Steve Behnke [DiscoverEquip.com]
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August 10, 2016

You do not, and you cannot.

Default Service Desk uses email notifications, comments, and a status of YellowWaiting for customer to indicate to the customer that the issue is waiting on them.

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