• Community
  • Products
  • Jira
  • Questions
  • how can i assign a case to multipeople in jira and each one should be able to add there logwork in same case. i donot wanna create sub-task.

how can i assign a case to multipeople in jira and each one should be able to add there logwork in same case. i donot wanna create sub-task.

 

1 answer

0 votes

Multiple assignees does not work in real life, so JIRA simply does not allow it.  There's nothing to stop many people logging work on an issue though, not unless you restrict it to assignee only (most projects don't do that, they allow for all developers in the project to help out at least)

You can easily set up associated users though.  So that you have one single person who clearly owns it, but several who can also be asked about it, expected to work on it and so-on.

The most simple approach is a multi-select-user field for associated users, but you could also choose a group by using a group picker (assuming your groups are always going to match).  There are other variations on those, but start with them to see how they might work out.

An uglier option which allows for errors is to have a dummy user that represents a group of users.

yea I created that multiuser field. but problem is time logging, JIRA alow one user time log option. what about the hours of other user , where he will log the time ??

I suspect your permissions are not set up the way you need.

Have a look at the project permission scheme.  My best guess is that it's going to say "Can log work: assignee".  So that only the assignee can log work.  Nothing wrong with that, but it's not working for you.

For your case, I would change it to "Can log work: assignee, and custom-field: your-multiuser-field".  That should allow the assignee or anyone named in the field to log work

assignee can log work: yes

How ,my other user in same case can log his work ?

means I want them to log their work separately? so I must know how much time each one is spending on same issue.

 

For "how" please read the previous comment.

For "separately", please actually try logging work - if you had, you'd see how it works.

 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,856 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot