how can I install add-on without plugin as it is not working

My add-on admin page in JIRA is showing 'The Atlassian Marketplace server is not reachable.' - no idea what is going on here but I need to install some add-ons sooner rather than later and I am wondering can I do this another way and not through the ADMIN function if it is not working!

1 answer

0 vote

It means your JIRA server can't reach the marketplace for some reason - I can reach it, so it's probably a network issue on your side.

To bypass the need for a connection, go to the marketplace in a browser, find your add-on, download the right version and then use the "upload add-on" function in the add-on management page.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

816 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you